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Terms of use

Axys Nutrition Products Private Limited (hereinafter referred to as “Axys Nutrition”, “we”, “us”, “our”) owns the brand Nutrova. The website www.nutrova.com (“Website”) is an online platform owned and operated by us. All use of the Website is governed by these Terms of Use. Please read these Terms of Use carefully. If you do not agree with these Terms of Use, please do not use the Website.

We reserve the right to revise the Terms of Use from time to time, at our sole discretion, without any obligation to inform you. You agree that it is your responsibility to go through these Terms of Use and keep yourself updated with respect to the revised terms.

By accessing the Website and by making any transaction/purchase on the Website, you unconditionally agree to these Terms of Use and agree to be bound by them. These Terms of Use are at all times to be read along with and in consonance with the Privacy Policy, the Returns and Cancellations Rules and Process, and any other applicable document as may be made available by us on our Website. All these documents shall together form the consolidated agreement between you and Axys Nutrition and shall govern all your use of the Website and any and all transactions made by you through the Website (“Agreement”).

If you have any queries about these Terms of Use or have any comments or complaints on or about the Website, please email us at support@nutrova.com or on 1800-3000-5590 between 11 AM and 6 PM, Monday through Friday.

Use Of The Website, Third Party Links, Ownership of Rights

Use of this Website is at your sole option and you represent that you are a willing and consenting adult of sound mind. Use of the Website is available only to persons who can form legally binding contracts under applicable Indian law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 are not eligible to use the Website. If you are registering as a business entity, you represent that you have the authority to bind the entity to this Agreement.
This Website provides information regarding our products and provides a platform for you to purchase such products should you wish to. We will use reasonable efforts to ensure that the information provided on this Website regarding our products is correct. You undertake to read the available literature/information regarding the products prior to purchasing the same, and to keep yourself informed regarding the suitability of the product with respect to your needs, body constitution, etc., with respect to the ingredients as well as the purpose for use of the products.
You acknowledge that the we have not reviewed and do not endorse the content of any other sites linked to the Website and we are not responsible for the content or actions of any other sites linked to this Website. Linking to any other service or site from this Website is at your sole risk.
You do not have the right to copy or store the contents of this Website, whether in whole or part, and any use of this Website by you, other than for your own personal use, is prohibited. You do not have the right to modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available on the Website. All information available, displayed, transmitted and/or carried on this Website is protected by intellectual property laws including copyright.
Nutrova is a trademark of Axys Nutrition Products Pvt. Ltd. All rights, including trademarks and copyright, in this Website are owned or controlled by Axys Nutrition. Axys Nutrition owns/controls and expressly reserves all intellectual property rights in all text, images, products, content, processes, technology, and other materials, which appear on this Website. Access or use of this Website shall not in any manner confer or be considered to confer any right or license or permission to use any of Axys Nutrition’s intellectual property rights.
Axys Nutrition, its directors and/or employees shall not be liable for any losses or claims arising directly or indirectly from your use of this Website in any manner. The Website is provided without any warranties or guarantees, and you agree that you will be responsible and liable to bear all the risks associated with the use of the Website.

Invitation To Offer

All products/services and information displayed on the Website constitute an invitation to offer.
Your order to purchase a product shall be deemed as and shall constitute your offer, which shall be subject to the terms of the Agreement. Axys Nutrition shall be deemed to have accepted your offer and order only upon dispatch of the products ordered by you. Dispatch of all the products ordered may not happen at the same time, and in such an event, only the order for the dispatched products will be considered to have been accepted by Axys Nutrition. We reserve the right to accept or reject your offer/order in part or in full, including any balance order, at any time.
No act or omission of Axys Nutrition will constitute acceptance of your offer prior to actual dispatch of the products ordered by you. We will notify you by email (provided by you) as soon as possible to confirm the receipt of your order and will email you again to confirm dispatch, and therefore acceptance of the order.

Quantity Restrictions

Axys Nutrition reserves the right, at its sole discretion, to limit the quantity of items purchased per person or per order on the Website. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Axys Nutrition also reserves the right, at its sole discretion, to prohibit sale, to any one as it may deem fit.

Accuracy Of Content And Invitation To Offer

We have taken all care and precaution to try and provide accurate data and information. In the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices are displayed inclusive of VAT. Services however are listed exclusively of service tax as rules for service tax vary with different services. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of Axys Nutrition’s products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. All products/services and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Axys Nutrition’s acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by Axys Nutrition and the balance would continue to be on offer to Axys Nutrition and we reserve the right to accept or reject such balance order. No act or omission of Axys Nutrition or Nutrova.com prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

Quantity Restrictions

Axys Nutrition reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per household or per order on the website. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Axys Nutrition also reserves the right, at its sole discretion, to prohibit sales to any one as it may deem fit.

Content

We shall take reasonable efforts and care to try and provide accurate data and information in the preparation of the content of this Website, particularly to ensure that the product description is accurate, and their prices are correct at any given time.
Product packaging and colours may vary from what has been depicted. Product capacity, weights and dimensions provided are approximate figures only.

Usage Restrictions

You shall not use Nutrova.com for any of the following purposes:

1. Commercial gain and/or resale of products purchased through this Website; and

2. Adding and/or uploading any defamatory, denigrating, unlawful, harassing, abusive, obscene or otherwise objectionable material to the Website

Pricing Restrictions

All prices listed on the Website are listed at the Maximum Retail Price (MRP), inclusive of all taxes. If your order is accepted, the applicable price of all products ordered shall be charged to your credit / debit card, and once the payment has been processed you have receive any email to that effect.
If a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information or due to any technical or other errors on the Website, Axys Nutrition shall have the right, at its sole discretion, to refuse or cancel any orders placed for such product. Unless the product ordered by you has been dispatched, Axys Nutrition will have the right to modify the price of the product and contact you for further instructions using your e-mail address (provided by you), or cancel the order and notify you of such cancellation.
The payment may be processed prior to dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card account. If an incorrectly priced order is dispatched, Axys Nutrition will take will arrange for the dispatch to be halted mid-way, if possible, or picked up, if delivered. If a payment has already been processed, the said amount will be reversed back to your credit/ debit card account.

Indemnity

To the extent permitted by applicable law, Axys Nutrition shall not be liable for any direct, indirect, consequential and/or other damages whatsoever, including but not limited to damage arising out of or in connection with your use or access to, or inability to use or access the Website and/or its content. Axys Nutrition disclaims all warranties and liabilities, whether expressed or implied, (including without limitation any implied, warranties, liabilities of information and context).
We do not guarantee the accuracy of all information available on the Website at all times and accordingly, do not assume any responsibility or liability for the accuracy, completeness or authenticity of any information and materials contained on this Website.
We do not warrant that the functionality and operation of this Website will be uninterrupted or error-free, or that this Website is free from viruses or other components that may be harmful to equipment or software. We does not guarantee that the Website will be compatible with the equipment and software which you may use and do not guarantee that the Website will be available all the times or at any specific time.
You agree to indemnify, defend and hold Axys Nutrition and its affiliates harmless from any liability or loss, related to either your violation of these Terms of Use and the Agreement as well as your use of the Website. This clause shall survive the expiry or termination of this Agreement.

Refusal Of Service

Axys Nutrition reserves the right to refuse access to anyone at any time. Axys Nutrition reserves the right, in its sole discretion, to suspend or cancel access to the Website at any time for any reason including technical difficulties, or other technical problems which corrupts the security, functionality or proper administration of the service/Website.

Financial Details

You represent, warrant and confirm that the credit / debit card details and/or any other financial details provided by you to purchase products on the Website will be accurate and are with respect to cards or any financial facility which has been legally provided to you by a bank. You shall not use cards and/or financial details which you are not authorized to use and which have not been lawfully obtained by you.
All financial information submitted by you is received directly by our payment gateway and/or acquiring bank and is not taken by Axys Nutrition. Axys Nutrition will not be liable or responsible for any payment transaction and/or the failure of any payment transaction and/or for any fraudulent transaction. Should any transaction fail, please contact your bank. All responsibility and liability for the use of any fraudulent card/details will be solely yours. All information collected by us shall be governed as per our Privacy Policy.

Communication

Using the Website and sending emails to us would amount to electronic communication with us. You hereby unconditionally consent and agree to receive electronic communications from us. We will communicate with you by email or through the Website, including by posting notices on the Website, updating the terms of the Agreement, etc. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Website Security

Any violation or attempt to violate the security of the Website is expressly prohibited. Violations of system or network security may result in civil or criminal liability. You represent, warrant and undertake not to use any device or software or program or method to violate, interfere with or attempt to interfere with the working, functionality and security of this Website.

Severability

If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect.

Entire Agreement

Unless otherwise specified herein, this Agreement shall constitute the entire agreement between you and Axys Nutrition with respect to the Website and your purchase of products through the Website and any other transactions/services, etc. This Agreement shall supersede any other communications, whether electronic, oral or written, between you and us with respect to our Websites/services. Axys Nutrition’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Applicable Law and Jurisdiction

The Website is intended only for use from and in the Republic of India (India) and is subject to the laws of India. We disclaim any liability and/or responsibility for use of the Website from other countries. We make no representation that any products or services referred to in the materials are appropriate for use, or available outside India. Those who choose to access this Website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. We deliver products only within India and will not be liable for any claims relating to any products ordered from outside India. Any and all matters, disputes, claims, etc., in relation to this Agreement shall be subject to the exclusive jurisdiction of the courts of Mumbai.

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